Privacy policy

Last updated: May 6, 2026

This Privacy Policy explains how Sparkly Studios ("Sparkly Studios," "we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from sparklystudios.com (the "Site").

Information we collect

Information you give us. When you place an order, sign up for our newsletter, or contact us, we collect information you provide. This typically includes your name, email address, shipping and billing address, phone number, and payment details. Payment details (credit card number, etc.) are collected and processed by our payment processor (Shopify Payments and/or other processors); we do not store your full payment card information.

Information we collect automatically. When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and how you interact with the Site. We collect this information through cookies, pixel tags, and similar technologies.

Information from third parties. If you interact with our brand through social platforms (e.g., Instagram, TikTok, Pinterest), or sign in or share via a third-party service, we may receive information from those services in accordance with their privacy practices.

How we use your information

We use the information we collect to:

  • Process and fulfill your orders, including shipping, payment processing, and customer service.
  • Communicate with you about your order, the Site, and our products.
  • Send you marketing emails (only if you've opted in). You can unsubscribe at any time using the link in any email.
  • Improve the Site and our products through analytics.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with our legal obligations.

How we share your information

We share information only as needed to run the business or as required by law. Specifically:

  • Service providers. We share information with companies that help us run the Site and the business: Shopify (our e-commerce platform), payment processors, shipping carriers, email providers, and analytics services.
  • Legal and safety reasons. We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers. If Sparkly Studios is acquired, merged, or sells assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own marketing purposes.

Cookies and tracking

We use cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and (if you've opted in to marketing) personalize content. You can control cookies through your browser settings. Some Site features may not work properly if cookies are disabled.

Children's privacy

Sparkly Studios sells products designed for children, but the Site itself is intended for use by adults purchasing on behalf of children. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at privacy@sparklystudios.com and we will delete it.

Your rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of marketing communications.
  • Opt out of certain data sharing (depending on jurisdiction).

To exercise any of these rights, contact us at privacy@sparklystudios.com. We will respond within the time frame required by applicable law.

California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have additional rights, including the right to know what personal information we collect, to request deletion, and to opt out of the "sale" or "sharing" of your personal information. We do not sell or share your personal information for cross-context behavioral advertising, but you can submit a request at privacy@sparklystudios.com if you'd like confirmation.

EU/UK residents: Where the GDPR or UK GDPR applies, our legal basis for processing is typically (i) performance of a contract (to fulfill your order), (ii) your consent (for marketing), and (iii) our legitimate interests (to operate and improve the Site). You have the right to lodge a complaint with your local data protection authority.

Data retention

We retain your information for as long as needed to provide our products and services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least seven years for tax and accounting purposes.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, but we work to keep yours safe.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top. If the changes are material, we'll notify you (for example, by email or a notice on the Site).

Contact

If you have questions about this Privacy Policy, contact us at:

Sparkly Studios privacy@sparklystudios.com